*******UPDATE*******
The outage experienced by some of our clients using the HRSi product between the hours of 9:45am and 2:30pm on Thursday the 20th November 2014 was due to an issue related to a configuration error on our web servers.
We have now resolved this and understand where the issue was and have made the appropriate changes to our deployments.
As part of RecruitmentForce’s ongoing efforts to improve our clients experiences we are planning to deploy some updates and bug fixes over the weekend. This could result in some downtime in the product, we anticipate that the disturbance to our clients will be kept to a minimum.
We will begin this work at 6pm GMT on Saturday 22nd November 2014 and expect that the interruption to normal service should be completed within 6hrs.
Regards
HRS Tech Team
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*******UPDATE*******
Our developers have now resolved the issue with the HRSi servers and service has now been restored.
Outage Start Time: 20/11/2014 @ 9:45am
Outage Restore Time: 20/11/2014 @ 14:35pm
We will release a report later this afternoon on the issue and resolution
Thank you for your patience during this time
HRS Tech Team
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*******UPDATE*******
Our developers are still working hard to resolve the issue with our servers and are currently reconfiguring the IIS web server in order to resolve this issue. At present we are unable to provide an exact time scale for resolution but the team are working to have this resolved as quickly as possible.
Again, we apologise for any inconvenience caused.
Next Update: 14:00pm
Regards
HRS Tech Team
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We are currently experiencing issues with our HRSi Servers which has resulted in a loss of service to HRSi.
Outage Started: 20/11/2014 @ 09:45am
Our initial investigations have identified an issue with the IIS configuration on our web servers. Our development team are continuing to investigate this issue and we will keep you update on the progress.
We apologise for any inconvenience caused.
Regards
HRS Tech Team
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